"I must say I hate George town and only go for visa. I tend to hang around the hotel, waiting to go home and I have  to say that the Grand kept me amused for my 3 day stay - all in all a good hotel".

"We were very pleased to stay in your hotel, and very enjoy in the service you provided as well as the good quality facility. You must be very proud of your professional staff, but I have to extremely appreciate one of your receptionist Mr. Ngo Dang Duy, he is not only friendly but also enthusiastic. My husband got ill when he came back from Sapa. It is fortunate that Mr. Ngo Dang Duy helped him to see a doctor, and paid attention to him, like family. When we go back to Taiwan, we will let people know your wonderful service, and we are sure we and our company will stay in your hotel as long as we trip to Hanoi. Thanks again and best regards."

"What an amazing place - my partner and I thoroughly enjoyed our second honeymoon. I cannot recommend this hotel highly enough. The service was fantastic. The location is super."