"Excellent hotel with great hospitalety and wonderful staff. Shall Stay again".

"We were very pleased to stay in your hotel, and very enjoy in the service you provided as well as the good quality facility. You must be very proud of your professional staff, but I have to extremely appreciate one of your receptionist Mr. Ngo Dang Duy, he is not only friendly but also enthusiastic. My husband got ill when he came back from Sapa. It is fortunate that Mr. Ngo Dang Duy helped him to see a doctor, and paid attention to him, like family. When we go back to Taiwan, we will let people know your wonderful service, and we are sure we and our company will stay in your hotel as long as we trip to Hanoi. Thanks again and best regards."

"the hotel is compact but nice. If you are on a budget but wants a hotel in the city, then try this one. It quite accessible by bus, tram, taxi, and a short distance to MRT. Also near Times Square"

"I must say I hate George town and only go for visa. I tend to hang around the hotel, waiting to go home and I have  to say that the Grand kept me amused for my 3 day stay - all in all a good hotel".

"Rooms were clean and comfortable and is beautiful. The bathroom was comfortable promoting. There is good atmosphere and interior. I felt smaller than I expected".